At BcareKW, your satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.
Returns
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You may request a return within 14 days of receiving your order.
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To be eligible, items must be unused, in the same condition as received, and in the original packaging.
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Certain products are non-returnable for health and hygiene reasons, including opened or used cosmetics, skincare, and other personal care items.
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To start a return, please contact us at Bcarekw@outlook.com or +965 9002 0939 with your order number and product details.
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If your item is defective or damaged, please notify us within 48 hours of delivery with clear photos for verification.
Refunds
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Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.
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If approved, refunds will be processed to your original payment method within 7–14 business days.
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Shipping costs are non-refundable unless the return is due to our error or a defective product.
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For exchanges, replacement items will be shipped subject to availability.
Contact Information
📞 Phone: +965 9002 0939
📧 Email: Bcarekw@outlook.com